JOB TITLE:Associate Director of Nursing and Patient Experience GRADE:8C HOURS: 37.5 hours per week DURATION: Permanent LOCATION:Tavistock Centre, North West London RESPONSIBLE TO:Chief Nursing Officer ACCOUNTABLE TO: Chief Nursing Officer Overview and main duties of the post Reporting to the Trust Chief Nursing Officer, the Associate Director of Nursing and Patient Experience is responsible for ensuring and improving the delivery of high quality, safe, evidence based patient care through professional leadership of nursing and through the operational leadership of safeguarding, physical health care and oversight of patient experience. their remit. The post holder will provide operational leadership of the Trust safeguarding function working closely with the named professionals and service line leadership. They will also operationally responsible for the Trust’s work in physical health care. They will lead on the delivery of the the Trust strategy for patient family and public involvement and to ensure that patient voice and experience are incorporated and influence all levels of work across the organisation. This will include managing the Complaints team and operationalising a new complaints process in the Trust. The Associate Director of Nursing will be the deputy to the Chief Nursing Officer across the nursing, safeguarding and patient experience elements of the portfolio. • To lead the development of and promote the Trust’s mission, values, aims and objectives and by championing the values and principles in the NHS constitution. • Develop, implement and review the Patient and Public Involvement Strategy. • To formulate long-term strategic plans for PPI impact across the whole organisation and integrated care system for health improvement programmes • Lead on the equality, diversity and inclusion agenda for nursing to ensure to deliver the Trust objectives to delivering equitable care for patients and staff from all protected characteristics. • To develop and review relevant policies within the CNO portfolio. • Work with the Chief Nursing Officer and other key Directors and Associate Directors and staff including colleagues in partner organisations to contribute to the achievement of NHS and Trust objectives by providing specialised advice which contributes to the treatment, diagnosis etc. of patients/clients as well as quality assurance, regulation and inspections. This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the Team Manager / Service Manager. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. For 100 years, the Tavistock and Portman clinics have embodied a distinctive way of thinking about and understanding mental distress, mental health and emotional wellbeing. Our vision is to be a leader in mental health care and education, using talking and relational therapies to make a meaningful difference to people’s livesOur mission is to work in partnership with people, families and communities to provide high-quality specialist mental healthcare, alleviate emotional distress and pioneer innovative education and research The Tavistock and Portman is caring, compassionate and committed to co-creating the care and training we offer. We are passionate about the quality of our work and committed to openness, the use of evidence and the application of improvement science. We value all our staff, are concerned for their wellbeing, and seek to foster leadership, innovation and excellence in our workforce. We embrace diversity in our workforce and work to make our services and training as accessible as possible. We have made a firm commitment to being an anti-racist, anti-homophobic and anti transphobic organisation. We work with others, in the UK and internationally, who share our values and can enable us to achieve our mission. Please see the attached Job Description and Person specification for more information on the role requirements and duties. This advert closes on Monday 29 Apr 2024